How can I place an order?
What is your earliest delivery time?
From 11am-1130am is the earliest time. Please order in 30 mins intervals because of the delay by traffic jams.
How many days in advance do I need to place an order?
Delivery orders have to be placed 3 days in advance. Pick up orders to be placed 1 day in advance.
How can I make payment?
Payment can be made by credit card, debit card and paypal by online store. Cheques and bank transfer are also acceptable. Cheques must be payable to “SAMURAI FOOD PTE LTD”. Kindly send it to 101 Thomson Road, United Square #B1-18. For bank transfer, please make a remittance to following bank account.
Bank Name:UOB (Bank Code: 7375)
Branch:Main (Branch Code: 001)
Account Name: SAMURAI FOOD PTE LTD
Account Number: 450-311-445-8
Kindly take note that we can’t accept payment by cash.
Can I change my order after payment has been made?
Yes, you can. Please let us know by email firstname.lastname@example.org by 5pm the day before delivery.
What are the delivery charges?
Delivery charges are depends on places, from $6 to $20. You can find the delivery charges on online store. Please kindly enter the postal code then delivery charges are calculated automatically. Delivery charges are free when you make above $200 orders.
How much is the minimum order?
Minimum order is $80. When you want to order small delivery, please refer to Ubereats/Deliveroo/Foodpanda. From this page, you can find each delivery platforms. Each platform covers around 2.5km from each outlets.
Is the menu price including GST?
Yes, every menu’s price is including 7% GST.
Can I request more expensive Bento?
Yes, you can. We have prepared more than 300 pax bentos so far. Please let us know your request to email@example.com. For big delivery, please let us know 1 month in advance from delivery.
Do you have party plate menu?
Yes, we have Fried chicken party plate, Onigiri party plate and other many kinds of party place. Please let us know your request and budget to firstname.lastname@example.org.